Frequently Asked Questions
General Questions
1. What type of products do you sell?
We sell high-quality, comfortable t-shirts made from premium materials, metal signs and medal holders that are high quality and rust and waterproof.
2. How do I choose the right size for t-shirts?
We provide a detailed size chart on each product page. Just double-check your size to make sure you are ordering the right fit.
Ordering & Shipping
3. How long does it take to process my order?
Your order will be processed automatically within a few hours after purchase.
4. How long does shipping take?
T-shirts:
- USA: 2 to 5 business days (our products are printed in the U.S., so shipping is fast!)
- Shipping to Alaska, Hawaii, Puerto Rico, and unincorporated territories: Can take an additional 7 – 12 business days.
- International: Up to 30 business days, depending on the country and customs processing.
- On average 3-5 working days after it's being produced for you.
- At the moment, we only ship medal holders and metal signs within the US.
5. How much does shipping cost?
T-shirts: Shipping costs depend on your location. If you're ordering within the U.S. or internationally, the exact cost will be calculated automatically at checkout. However, we offer FREE SHIPPING on orders over $50!
Metal signs/Medal holders: Free shipping.
Metal signs/Medal holders: Free shipping.
6. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email.
Returns & Exchanges
7. Can I return or exchange my t-shirt?
Since all our products are made to order, we only accept returns or exchanges for defective or incorrect items. Please contact us within 30 days of receiving your order if you have any issues.
8. What if I received a damaged or incorrect item?
We sincerely apologize! Please email us at sportasticmerch@gmail.com with your order number and a photo of the issue, and we will send a replacement.
Payments & Discounts
9. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options.
10. Do you offer discounts or promo codes?
Yes! We occasionally run sales and offer promo codes. Sign up for our newsletter to stay updated.